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Knowledge Base

Videos

  • How to use My Gadget Repairs – Part 1
  • How to use My Gadget Repairs – Part 2
  • How to use My Gadget Repairs – Part 3
  • How to use My Gadget Repairs – Part 4
  • How to use My Gadget Repairs – Part 5
View all 5 articles

Inventory

  • How To Enable Email Notifications for Items With Low Stock?
  • How does the Inventory Count functionality work?
  • How to charge tax on cost or retail price?
  • How to edit label templates?
  • How to transfer stock from one store location to another?
  • How to search for any specific inventory item?
  • How can I add a new item to inventory?
  • How can I update or delete an inventory item?
  • How can I generate and print Barcode for inventory items?
  • How can I assign tax to any inventory item?
View all 30 articles

Tickets

  • How does ticket section works?
  • How to create a repair ticket?
  • Can I update/ edit an existing ticket’s details?
  • How to manage ticket status?
  • How can I view completed/finished tickets?
  • Can I search any specific ticket?
  • How can I view complete ticket details?
  • How to delete a repair ticket?
  • How to assign repair ticket to a technician?
  • Can I get notifications when a Ticket is assigned to me?
View all 25 articles

Customers

  • How do I manage customers?
  • How to Import Multiple Customers in MGR?
  • How to Add Notes against Customers?
  • Can I search any particular customer from the list?
  • How do I add a new customer?
  • How can I edit customer details?
  • How can I view all the history of any customer?
  • How do I merge my customers?
  • How do I configure Customer Feedback Module
  • How to configure Employee Shift / Rota Planner?
View all 21 articles

POS (Point Of Sale)

  • How does the POS section work?
  • Create quick repair ticket using POS
  • How to create invoice for an existing repair ticket?
  • How can I start and end shift?
  • Can I add new inventory items from POS?
  • How can I view all the previous orders?
  • Applying discount in POS?
  • How can I add or update customer information from POS?
  • Prepaid Credits – Prepaid Hours
  • Logistics Planning Manager (LP)
View all 10 articles

Invoices

  • How can I manage invoices?
  • How do I create an invoice from ticket screen?
  • How can I Add Terms & Conditions on Receipts, Invoices and Estimates?
  • How do I add a new product from ticket interface?
  • How do I process a refund?
  • How do I add a payment?
  • How do I print an invoice?
  • How do I download an invoice in PDF Format?
  • How can I edit or customize Invoice design?
  • How can I send Invoice via email?
View all 12 articles

System Settings

  • How to display time in 12 or 24 hour format?
  • How can I update account password?
  • How can I update store profile?
  • How can I add company registration number (ABN, ACN or VAT) on an invoice?
  • How To Set Up Global Tax?
  • How can I change decimal points?
  • My account has been set up, how can I add/delete Users?
  • How to update invoice settings?
  • How can I change name or email on Tickets?
  • How can I manage my suppliers?
View all 40 articles

Hardware

  • Recommended Hardware
  • How to setup DYMO Label Writer Printer?
  • How to setup printer to open cash drawer automatically?
  • How To Setup Star TSP 143 Thermal Printer?
  • Topaz Signature Pads
View all 5 articles

Employees

  • How to Add an Employee?
  • How do I set Employee Roles, Commission, and Permissions?
  • How to update personal profile?
  • How to configure Employee Shift / Rota Planner?
  • Staff Rights Groups
View all 5 articles

Public API

  • Public API
  • VOIP/PBX Call Handling
  • Zapier Integration
View all 3 articles

Purchase Order

  • How to Receive or Partially Receive a Purchase Order?
  • RMA process with Suppliers for Defective Parts – Returns to Vendor
  • How to create a Purchase Order?
  • How To Create Purchase Orders Automatically based on Low Stock and Back Orders?
View all 4 articles

Reports

  • How to set Sales Targets/Goals?
View all 1 articles

Field Jobs

  • How does the Field Jobs module work?
View all 1 articles

Email Templates

  • How to send bulk email / newsletter to all my customers?
View all 1 articles

Integration

  • How to Integrate Xero with MGR?
  • How to Integrate with Ingram Micro?
View all 2 articles

Marketing Campaigns

  • How to send bulk email / newsletter to all my customers?
View all 1 articles

BUILT FOR PROFESSIONALS

My Gadget Repairs offer powerful tools that help shops of all sizes to grow their business. Take control of your repairs, your customer satisfaction, and your business with the MyGadgetRepairs CRM that fit your shop’s unique needs. Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop.

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Categories

  • Videos (5)
  • Inventory (30)
  • Tickets (25)
  • Customers (21)
  • POS (Point Of Sale) (10)
  • Invoices (12)
  • System Settings (40)
  • Hardware (5)
  • Employees (5)
  • Public API (3)
  • Purchase Order (4)
  • Reports (1)
  • Field Jobs (1)
  • Email Templates (1)
  • Integration (2)
  • Marketing Campaigns (1)

Recent Posts

  • How to Print Labels?
  • Can I update/ edit an existing ticket’s details?
  • How to create a repair ticket?
  • How does ticket section works?
  • How can I add or update customer information from POS?
  • How can I view all the previous orders?
  • Can I add new inventory items from POS?
  • How can I start and end shift?
  • How to create invoice for an existing repair ticket?
  • Create quick repair ticket using POS

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