Shop admin has to enable the notifications (3 – Alert to repairer when a new repair is assigned) via the “Shop Settings“. ShareWas this article helpful to you? Related Articles How does ticket monitor work? Mailbox and mailbox rules Ticket Automations Service Level Agreements (SLAs) What is Board View? How to enable Ticket Priority? John Smith Posts Website Twitter Facebook Leave a Reply Click here to cancel reply. You must be logged in to post a comment.