To create an invoice on ticket screen, after filling all the information and setting the ticket status you click on “Add New Ticket”.
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Then you select “Service/Product” for that ticket and then go to the drop-up menu “Take Action”.
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Select the topmost option “Make Invoice” and it’ll show you the invoice for the ticket.
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Click on “Make New Invoice” and your invoice will be created.
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If you want to make an invoice on an already created ticket, go to “All Tickets”, find the required ticket and click on “Modify”.
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Then go to the drop-up menu “Take Action”
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Click on the topmost option “Make Invoice” and it’ll take you to invoice screen.
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Click on “Make New Invoice” and your invoice will be created.
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