System Settings | MGR | Knowledge Base

How do I configure Customer Feedback Module

We’re always on the lookout for ways that we can add value to users of MGR and today we’re happy to announce our new module called “Customer Feedback”. Gain valuable insight into your customers’ thoughts and experiences with your business? With MGR, … Continued

How to push notifications via webhook?

MGR’s notification Webhook will notify a URL of your choice via HTTP/HTTPS POST with information about events that occur as MGR processes your data. Notifications can be configured to send webhooks to your server when important events occur within the … Continued

How To Set Up Global Tax?

With MGR you can set up global tax, tax percentage and the option to include it in prices while creating your shop’s profile. This will free you from the need to manually set up tax classes for repair parts, sales, accessories … Continued

How to configure Employee Shift / Rota Planner?

You’ve got better things to do than build your staff rota – but there’s no avoiding it! Sure, it’s easy enough to plan a staff rota if all your employees work nine-to-five, Monday to Friday – but you still need … Continued

How to use [LINE_ITEMS] tag in templates?

Before we talk about the support for a new tag [LINE_ITEMS] in MGR templates, let’s have a quick overview of existing tags for printing line items in templates for repair invoices, estimates that MGR already supports. For example, in a … Continued

How can I change decimal points?

Representation of international currency can be a tricky task. Though we may think that a currency symbol is enough to distinguish a country’s currency, there are other noteworthy aspects as well. MGR gives you the option to select how many … Continued

What are Custom Fields?

While MGR comes with standard fields for major forms, you will probably want to add more of these as well as your own specialized fields. Custom Fields can be added to all the major forms within the system including Tickets, Ticket … Continued

How to use image tags like [IMG_LOGO] or [IMG_BARCODE] with width and height?

[IMG_LOGO] can be used with “WIDTH” and “HEIGHT” attributes if needed, you will need to use it as below. [IMG_LOGO WIDTH=200] [IMG_LOGO HEIGHT=150] [IMG_LOGO WIDTH=200 HEIGHT=150] Similarly, [IMG_BARCODE] or [IMG_QRCODE] can also be used with these attributes.

My account has been set up, how can I add/delete Users?

Under “Shop Manager” and then “Shop User“, shop admins can: Add a new user (s) Delete user (s) Edit user (s) information Change the status of the user: Active or non-active New users will be notified via email upon being … Continued

Topaz Signature Pads

MGR supports Topaz Signature Pad MGR supports the Topaz signature pad for capturing electronic signatures. This will enable more convenient signature capture to make the verification process smoother for your users. Note for stores using Topaz Signature Pads: Topaz drivers … Continued