How can I view completed/finished tickets?

How can I view completed/finished tickets?

How can I view completed/finished tickets? You can view completed tickets by heading to Tickets/Customers > All Tickets. Click on “Expand Search Form” and set the “Hide Finished” to “No” and then click on the “Filter Tickets” button as shown … Continued
Can I search any specific ticket or show all resolved tickets?

Can I search any specific ticket or show all resolved tickets?

Can I search for any specific ticket? Yes, you surely can. Utilize the primary search bar to explore tickets and navigate through different sections within MGR. Enhance your search experience by specifying the desired section through the magnifying glass button. … Continued