Most of the shops start with one shop and then expand further, you may already have more than one shop when you move to MGR. Either way, the following process will cover how to add additional shops in MGR.

  • Please login to your shop and buy an additional licence via “My Licence Information“. Jut remember any additional shops will be £75 (ENTERPRISE) or £90 (PREMIUM).
  • Once you bought the additional licences it will give you a new button called “Manage Multiple Shops” on the “My Licence Information” page so you can create the franchise account. Franchise account is where you will be going most of the processes when it comes to managing multiple shops.
  • Once the franchise account has been created, please log in to the franchise account, you will see a new option on the left-hand menu called shops. https://www.mygadgetrepairs.com/admin/index.cfm?p=shop/shop-manager
  • Click on “Add Shop” to create a new shop. This process will create a new shop with an admin account. After this process, the new shop is ready to use however you may need to sync some data to speed up the process. The following data can be synced between the shops. If you need to sync data then please go to the next step otherwise your shop is ready to use. You can log in to the new shop and start creating users etc.
    • Invoice
      Disclaimer
      Everything else?
    • Ticket
      Ticket System Statuses
      Ticket Statuses
      Canned Responses
      Ticket Disclaimer
      Estimate Disclaimer
      Ticket Monitor Snippet
      Custom Fields in Ticket Manager
      Default Sorting on Ticket Manager
      Custom Fields
      Staff Types who can not Add Data into Custom Fields
      Staff Types who can not Update Data into Custom Fields
      Custom Field Tabs
      Custom Field Categories
      Conditions
      Condition Stages
      Aging
      Feedback
      Feedback Custom Fields
      Ticket Presets
      Everything else?
    • Customer
      Referred By
      Customer Token Disclaimer
      Customer Purchase Disclaimer
      Custom Fields in Customer Manager
      Default Sorting on Customer Manager
      Custom Fields
      Customer Purchase Checklist
      Staff Types who can not Add Data into Custom Fields
      Staff Types who can not Update Data into Custom Fields
      Loyalty/Reward Program
      Everything else?
    • Product
      Product Conditions
      Product Prices
      Custom Fields in Product Manager
      Default Sorting on Product Manager
      Custom Fields
      Staff Types who can not Add Data into Custom Fields
      Staff Types who can not Update Data into Custom Fields
      Attributes
      Everything else?
    • Notifications
      Events
      Everything else?
    • Template Editor
      Templates
    • Navigation
      Everything else?
    • Language Editor
      All Languages Data
    • Payment Methods
      All Payment Methods
  • Please follow this process if you need to sync the shop data from the old shop to the newly created shop such as shop settings, templates or product prices etc. https://www.mygadgetrepairs.com/admin/index.cfm?p=shop/shop-settings


    Once selected then please click on the “Copy Settings” button.

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John Smith

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