Ticket Automations

Ticket Automations

Ticket Automation is a powerful feature within MGR that allows you to create rules for handling tickets, ticket automation will allow you to create “Conditions” and “Actions“, and when those conditions are met the system will perform those actions. The potential uses … Continued
Assets Manager

Assets Manager

  A customer asset is a piece of equipment/device that you maintain on behalf of the customer. The asset manager also allows you to track specific information about these equipment/devices, and track an ongoing work history and estimates generated. The following … Continued