Ticket Settings

Ticket Settings

To get to the ticket settings please go to the “Settings” from the top bar. You can control most of the ticket related settings here, followings are the explanation of most of the settings listed on this page. Ticket Number … Continued
Tickets Presets – Types of Repairs

Tickets Presets – Types of Repairs

Ticket presets are the types of repairs you offer. You can now define attributes of a repair, including the parts you need, paperwork in terms of intake outtake forms, legal documents along with a how-to guide for your technicians, infect … Continued
Walk-in Repair – Workflow

Walk-in Repair – Workflow

There are many different workflows of creating a ticket and it all depends on your business requirements however following is the simplest form of a ticketing workflow. A customer walks into the location. Sales rep create a new ticket: lookup … Continued
Intake and Outtake Form

Intake and Outtake Form

These are designed to be shared with your customer before/after work is complete, giving the customer the opportunity to review the work that is about to be performed/has been done. You can then have them agree to terms and capture … Continued
Logistics Planning Manager (LP)

Logistics Planning Manager (LP)

Good logistics management is vital to business success as it ensures the timely delivery of the organisation’s requirement for fulfilment of its products or services in an economical, safe, efficient and timely manner. Shops are now more than ever having … Continued